Our partners and customers can rely on Metronet's team of customer support professionals who provide high-quality, prompt, and efficient technical and product-related support.
Learn about activating and managing your Metronet account and customizing your preferences.
Find out about your monthly bill, how to manage your payment preferences, and set up automatic payments.
Understand how to prepare for installation, check your service status, and reschedule appointments.
Find out who to contact if you have a service issue, need repair, or return equipment.
Learn about your business voice services such as setting up Music on Hold, creating time and holiday schedules, activating call forwarding, managing voicemail settings, configuring call masking, and much more.
Learn to configure your service, troubleshoot connectivity issues, order and set up your static IP address, and set-up your public-private Wi-Fi network.