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Keep Your Business Connected with Unified Communications

Keep Your Business Connected with Unified Communications

Bring business calling, communication tools, and mobility together in one flexible solutions designed to keep your team connected wherever work happens.

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Built for the Way Your Team Works
Simplify Business Communications
Unified Communications brings essential communication tools together in one solution, making it easier for employees to connect with customers and collaborate with each other, whether they are in the office or on the go.
No Upfront Equipment Costs
Get the hardware, installation, and wiring needed without a large, upfront equipment investment.
24/7 Technical Support
Get help when you need it with 24/7 technical support.
Flexible Scalability
Add users and phones as your business grows and your communications needs change.
Reliable Connectivity
Keep your business communications running on our fiber network featuring symmetrical speeds and dependable connectivity.
Choose the Right Features for Every User
Mix and match seat types to give each employee the communication tools they actually need.

Basic

Perfect for conference rooms, lobbies, break rooms, and convenience phones.

  • Unlimited domestic calling

  • Advanced phone features

  • 24/7 local technical support

  • Symmetrical upload and download speeds

  • Business phone number

  • Poly Edge e350 desk phone

Standard

Core voice communication features for every employee and associate.

  • Everything in BASIC +

  • Visual voicemail

  • CommPortal access

Premium

Voice communication for the employee on the go, with mobile applications and voicemail transcription.

  • Everything in STANDARD +

  • Visual voicemail including voice-to-text transcription

  • MetronetGo softphone app

Stay Connected

Unified Communications Features

Give your team the tools they need to manage calls, stay connected, and communicate more efficiently with one flexible business communications solution.

Calling and Call Management
  • Calling plans
  • Advanced calling features
  • Auto attendant
  • Hunt groups
  • Automatic call distribution (ACD)
  • Call recording
  • Call parking
  • Overhead paging
  • Music on hold
  • Toll-free calling
Voicemail & Collaboration
  • Visual voicemail
  • Conference calling
  • Presence
  • eFax
Administration & Multi-Location Management
  • User and admin web access
  • Auto attendant configuration
  • Multi-location management
  • Emergency services

Equipment, Setup & Support
  • Equipment
  • Installation
  • Technical support
  • Training resources
Have Questions?
FAQs About Unified Communications
Have questions? We have answers. Check out some of the most frequently asked questions regarding Unified Communications.

What is Unified Communications?

  • Unified Communications provides complete communication solutions, including unified messaging and hosted PBX services, for businesses of all sizes.

How reliable are Unified Communications services?

  • Powered by a 100% fiber network, our Unified Communications services offer a dedicated connection to the network and service priority from the 24/7 Network Operations Center. In most cases, customers are installed with a connection independent from their internet, so if there is a network problem or a CPE issue, voice service should remain unaffected.

Is it difficult to switch from my current carrier?

  • You have enough to worry about! The only thing you have to do to make the switch is provide us with the necessary information. We'll take it from there and work with your carrier to make the switch for you.

What equipment is required?

  • With our Unified Communications services, you will get the necessary equipment, including routers, switches, desk phones, conference phones, and cordless phones. Plus, with our communication solutions, you also get access to 24/7 technical support.

What does this cost to install and how long does installation take?

  • Our rates cover both installation and Cat6 installation if necessary. Installation times vary depending on the type of construction required, cabling, weather, and other factors. On average, the installation timeframe falls between 45 to 60 days from contract signing.

Can my business keep the same phone numbers?

  • Yes. Phone numbers for your business move with you from your current provider to us.

What if we need help with the services?

  • We offer 24/7 support from our U.S.-based network operations center. Our team includes local technicians, contractors, and other providers that are there when you need them.