Call Recording

Easily capture, retain, and retrieve call recordings for training, compliance, and archival purposes

KEY BENEFITS

• Metronet's Hosted Call Recording system is a robust call recording product that records calls for assigned lines and provides a user-friendly interface for searching, browsing, and playback of call recordings.
• Hosted Call Recording means that all recorded calls are available in one searchable online file storage area for all recordable numbers in the account accessible from anywhere.
  
• The benefits of call recording extend across all market segments including small and mid-size businesses and enterprises. Call recording is needed for quality control purposes, to protect companies against future litigation, and to record specific information from calls that might otherwise be lost.
• Hosted call recording offers you a way to record inbound and outbound calls either on demand or automatically. Once a call is recorded, it’s stored in the cloud and available for playback and downloading at any time, from anywhere.
• With four different call retention packages you can record only the lines you need and use your recorded calls for customer service evaluation, training purposes, regulatory, compliance, and litigation.