Hunt Groups
Efficiently route high call traffic to never miss a call
KEY BENEFITS
- Effectively manage high call volumes with automatic hunting that efficiently routes calls until someone answers.
- Using hunt groups, wait times and routing issues can be nearly eliminated.
- With login and logout functionality, calls won't be sent to hunt group members who aren't available.
Distribute incoming calls evenly among the members of your team, ensuring that calls are handled efficiently, and no call goes unanswered.
- Define your own hunt group settings.
- Add and remove lines from the hunt group.
- Manage hunt groups through an online dashboard.
- Multiple routing options are available including round-robin in a true round-robin fashion.
Related Resources
Auto Attendant
Auto Attendant Configuration
Call Parking
