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Standard
STANDARD INTERNET ACCESS - SPEEDS UP TO 5 GB
Secure 100% fiber connection to provide Internet reliability
No data caps to handle all of your data, voice, and video applications
Scalable speeds to support your business needs for today and adaptability to grow in the future
Symmetrical speeds with equally fast uploads AND downloads to help remote workers collaborate and remain productive
24/7/365 technical support
Premium
PRIORITY INTERNET ACCESS - SPEEDS UP TO 5 GB
Everything in Business Fiber Standard PLUS:
Business data traffic prioritized ahead of standard Internet reducing latency
99.99% guaranteed uptime to provide peace of mind and help you stay focused on what really matters
Financially backed Service Level Agreement (SLA) with stringent performance objectives including availability, latency, jitter, packet loss, and MTTR (Mean Time to Repair)
Priority-level customer service and technical support
Elite
DEDICATED INTERNET ACCESS - SPEEDS UP TO 100 GB
Everything in Business Fiber Premium PLUS:
100% dedicated bandwidth so you never have to compete for speed
Mission Critical Reliability with 99.999% guaranteed uptime
Financially backed SLA with the most stringent performance objectives
Enterprise-level customer service and technical support
Standard
Business Fiber Standard is ideal for:
Email
Web browsing
Live chat
Accessing your bank account online
Credit card processing
Small to medium file downloads and uploads
Premium
Business Fiber Premium is ideal for:
Time- & latency-sensitive applications
VoIP phone systems
Collaborative video/audio conferencing
Seamless access to cloud hosted applications
High volume credit card processing
Live streaming security cameras
Connecting multiple users & devices simultaneously
Sharing large files
Elite
Business Fiber Elite is ideal for:
Mission-critical services
Large cloud-based contact centers
Online banking systems
Bandwidth intensive applications
Large group web conferencing
Ultra-High-Definition Video
Multisite business locations
Connecting a significant number of users & devices simultaneously
AMAZING SUPPORT
Your Reputation Depends on Your Service. We’re Here to Support You.
Blazing-Fast Internet and More for Seamless Operations
WAN Ethernet
Business WAN connects all your locations securely and reliably whether across the hall or across the state.
VoIP
Communications from the front of the store to the back of the warehouse and everywhere in between with voice mobility.
24/7 Local Technical Support
Since your company reputation depends on reliable service, our in-house customer service is always here to back you.
Guaranteed Uptimes
Optional Service Level Agreements (SLAs) mean you get guaranteed uptimes or we compensate you.
Multi Gig speeds not available in all markets. Promo consists of 1 free month of service which can be applied to Business Fiber Internet (Standard, Premium), Business Voice, HPBX (Basic, Standard, Premium), and Managed Wi-Fi (Basic, Premium). Does not apply to any other services including Business Fiber Elite, Business Fiber WAN, SIP, PRI, Conference, Fiberfax, business video products, and bulk services. Applies to monthly service charges only. One time transactional fees and monthly non-government mandated surcharges not included. Taxes, fees, and usage charges not included. Credit will apply to first month's invoice only. Requires new business contract with term of 36 months or longer. Cannot be combined with any other promotional offers or credits. Subject to change and may be discontinued at any time. Must be a new Metronet Business Fiber Internet customer. Offer ends December 31, 2022.