At Metronet Business, we pride ourselves on delivering exceptional service and solutions that empower businesses to thrive. Whether you’re in the tech industry, retail, or service-based business, the right internet provider can make all the difference. Below, we highlight the experiences of three companies that made the switch to Metronet Business and never looked back. Their stories demonstrate how superior internet and phone services from Metronet have transformed their operations—helping them overcome challenges and accelerate their success.
When Metronet Fiber Internet became available in the Tallahassee area, Awards4U, a leader in the recognition industry, was eager to make the switch. Having heard rave reviews from residential customers, they knew that Metronet’s reputation for reliable, high-speed internet was exactly what their business needed. According to Sam Varn, President and Owner, their previous provider fell short in both service options and customer support. "The customer service wasn’t where it needed to be, which was the real deal breaker,” said Sam.
The installation process, which required complex connections across multiple locations in a two-story building, was expected to be time-consuming. However, Sam was pleasantly surprised by Metronet’s efficiency. "It was done in less than 2 days. The Metronet technicians were efficient, answered all of our questions, and were unobtrusive to the staff, which was very important because we were busy at the time," he explained.
For a business that operates in a fast-paced industry like recognition and awards, reliable internet and phone systems are crucial. Thanks to Metronet, Awards4U now has the connectivity they need to operate smoothly and continue providing excellent service to their customers.
Floral Arts, a floral shop in North Carolina found themselves grappling with outdated technology from their previous internet provider. Dropped calls and slow connections were causing major disruptions in their ability to meet customer needs, especially in an industry where emotions run high, and timely service is essential. "We’re really in the emotion business,” said Paul Monroe, President and COO of Floral Arts. “You have to meet those emotions and where people are coming from as quickly as you possibly can."
Switching to Metronet was a game-changer for Floral Arts. Despite his initial apprehension about changing providers, Paul was impressed by Metronet’s thorough explanations and smooth installation process. "Installation was clean and neat. I had zero interruption to my manufacturing process and my retail sales floor process with them. It was just a wonderful experience. It was like working with an old friend."
With Metronet’s fiber internet, Floral Arts now enjoys faster, more reliable service, allowing them to focus on what they do best—delivering exceptional floral arrangements and customer experiences. “I can just rely on our Metronet service without having to think about it. It just works and keeps us moving forward,” Paul added.
For tech companies like DevsOperative, Inc., uninterrupted internet is the lifeblood of their operations. Specializing in cloud operations, full-stack development, and custom software solutions, DevsOperative cannot afford any downtime. "If the internet is down, we're down," explained Daniel McCracken, COO of DevsOperative.
When DevsOperative moved into a new office space in Grand Rapids, MI, they were thrilled to discover that Metronet Fiber Internet was already available. As a company that runs a data center with a continuous influx of data, reliability and speed are non-negotiable. "With Metronet Fiber Internet, we don't notice any lag—it just works, allowing us to stay in the flow of what we are doing," Daniel noted.
The switch to Metronet has enabled DevsOperative to maintain high performance and efficiency in all aspects of their business. From accessing cloud services to developing software and supporting clients, they can operate at full capacity without worrying about connectivity issues.
Read DevsOperative Testimonial
Across these diverse industries—recognition services, retail, and tech—one common thread ties these testimonials together: Metronet Business delivers. With 100% fiber-optic internet, Metronet offers businesses fast, reliable internet service that enables them to operate without interruption.
From large-scale installations to seamless transitions for small businesses, Metronet’s team of experienced technicians ensures that the process is smooth and hassle-free. And with dedicated customer service that truly listens to business needs, Metronet goes beyond just providing internet—they become a trusted partner in your business success.
Awards4U was impressed by the efficient, unobtrusive installation process in their busy office, while Floral Arts appreciated the smooth transition with no downtime for their retail and manufacturing operations. And for a tech company like DevsOperative, having access to high-speed, reliable fiber internet is crucial to maintaining their high level of service.
Whether you’re running a local retail shop, a service-based business, or a tech company, reliable internet service is essential to keeping your operations running smoothly. Metronet Business offers the perfect solution with high-speed fiber internet, dependable voice solutions, and exceptional customer service that businesses across industries can count on.
Want to experience what Metronet Business can do for your company? Check your address below to learn more about our internet and voice solutions and how we can help your business thrive.
Metronet Business: Real People. Real Success Stories.